One of my favorite management thinkers of all times is Peter Drucker. He’s credited with starting the profession of business consultants. One of his famous statements was: "The purpose of a business is to make and keep a customer". I love that statement and today we’re going to talk about 6 things you need to think about when it comes to this statement. Transcript One of my favorite management thinkers of all times is Peter … [Read more...]
8 Lessons I Learned By Being A Bad Manager
I often talk about how I was the worst manager who ever lived for the first four years of my full-time business career. I yelled at someone with a full throated scream at least once a day. It was never my fault when something went wrong, it was always someone else’s fault. This worked OK until we opened our second branch operation. Then, I was no longer in a place where I could intimidate people every day. From this awful experience, both for … [Read more...]
How To Use Values For Setting The Tone In Your Company
I talk about values on a regular basis. It’s something that I believe is the keystone to having a great business. Often, people will ask me why I’m so consumed with values. The answer I give might surprise you and it’s the topic of today’s video. Transcript I talk about values on a regular basis. It's something that I believe is the keystone to having a great business. Often, people will ask me why I'm so consumed with values. The … [Read more...]
Use “4 Boxes Of Financial Independence” To Become Financially Free
One of the things I hear when I talk with a business owner who are over fifty years old is I’m going to be able to afford to leave my business in five years. When I go back two years later, I hear the same thing, five years from now, three years after that the same, five years from now. I’ve heard this so often I’ve named it perma-five…this is where something is always five years away. The reason for permanent-five is I know there’s something … [Read more...]
Do You Understand Cash Flow Jargon?
Every industry has its own language and this is often referred to as jargon. Now I personally hate jargon, especially when I don't know what it means. I often feel the person I'm speaking with is trying to make me feel dumb. And I know they're not, but at the same time jargon is very useful, and it's useful because it gives you a short hand way to explain something and that's my belief on why it exists. Today’s video is about the jargon that’s … [Read more...]
Do You Believe That Everyone Is Doing The Best They Can All The Time?
I've been reading the book Rising Strong by Brene Brown and there was a section that really hit home with me. The section was about people doing the best they can. Her follow up statement was when I believe that meaning we believe others are doing the best they can, her life is better. That statement made me take a step back and really examine how I live my life and whether I believe that or I like to blame others for not doing the best they … [Read more...]
Answers To Top 10 Most Frequently Asked Questions
Almost every time I meet someone and I tell them what I do they have lots of questions. I thought it might be kind of fun to put together a short video on the frequently asked questions that I hear. Some of my answers might even surprise you. Transcript You know, almost every time I meet someone, I tell them what I do, they have lots of questions. And I thought it might be kind of fun to put together a short video on the frequently … [Read more...]
How To Fire A Bad Employee
We've all had them. The bad employee that no matter what we do the person just doesn't do the job that we want. We might have made a bad hiring decision by not matching the employee's values with our company's values or we might just have someone who would fit in, be in the wrong job. The right person but they're in the wrong seat. If it's someone who's in the wrong job, we could try to move them to a job that would work for them, but in a … [Read more...]
Do You Know How The Objective Review Can Help You?
Before you start on a project or even deciding what project you should work on, it's important to have a process for deciding what it is you wanna work on and why. Too often, we don't have a good idea about what's the right thing for us to work on at any particular time in our job and in our companies. Several years ago, I came up with a process I call The Objective Review. And today's video is an explanation about the five areas that we cover … [Read more...]
What It Means To Be An Old Fart In Business
When I first started my business career 42 years ago I was 24 years old and I was always the youngest person in the room. And over that timeframe I've moved from being the youngest person too often being the oldest person or on my way to being the oldest person... And that's what today's video is about. How do you stay relevant in a society where youth is valued and wisdom not so much? Transcript When I first started my business … [Read more...]
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