Today's video is going to help you understand that having great customer service starts with having great employee relations. This is not a chicken and an egg issue. If you want great customer service, you need to start with treating your employees as well or better than your very best customer. Watch this video, get our free EBook and leave a comment below about what you think about treating your employees as well as your best … [Read more...]
Here’s where you’ll find our library of videos. Check back often as we add a few new videos every month.
Creating Business Value
You need to be in a mastermind group - What a mastermind group is and how it can help you create a sustainable business.
Is mentoring right for you? - You'll learn what our one on one mentoring/coaching program is about and whether it's right for you.
What keeps you up at night quiz - Our quiz that allows you to think about what keeps you and your business from moving forward.
Learn about our Alignment Process - This video talks about the process we use when we're both deciding whether we want to work together.
Making Wise Decisions - Learn a process we use to make decisions that get to the core reason you're doing something.
Why you should work with AskJoshPatrick - Learn who Josh Patrick is and why he does this work.
Free Video Courses
Success to Sustainability - Learn what it takes to take your successful business and have it become a sustainable business that supports you economically and personally.
Video Blogs - Instead of just reading about what I think, you can now watch with our new video blogs.
Systems are the breakfast of champions. Too often we make a huge mistake when we hire. We don't use a system, we use our gut feelings. The problem with this is most of the time our gut feeling is just plain wrong. In today's very short video we're spending time with my recent podcast guest Kathy Knowles. We're going to get four little nuggets about what you need to know if you're really ready to start hiring with purpose. Let me know what … [Read more...]
This weeks video will help you learn how to use values in your business. In our first video on the subject, you learned how to figure out what your values are and how to define them so others know what you're talking about. In this video, you'll learn how to take these values and use them in your everyday interactions with all the stakeholders in your business. After you watch the video, let me know what you think in the comments below. … [Read more...]
This week and next we're going to be talking about values. In today's value workshop, I take you through a shortened version of our values workshop we do with business owners. The purpose of this workshop is to help you identify the core values you hold true and then how to transfer and use those values in your business. Let me know what you think about this process in the comments below. Your values tutorial for identifying values in … [Read more...]
Today's video is a story about how I accidently started an employee recognition program in my vending and food service company 30 years ago. This was the best employee engagement program I ever had and it also helped me understand who should be in the company and who shouldn't. Why don't you watch the video and let me know what you think in the comments below. … [Read more...]