No one ever tells me the truth. If that sounds like something you might say to yourself, you’re in for a treat. This week’s video is all about why that’s true. Transcript No one ever tells me the truth. If that sounds like something you might say to yourself, you're in for a treat. This week's video is all about why that's true or not true. I know you want to have a company where there are where there's high trust and fast … [Read more...]
How Making Mistakes Increases Customer Loyalty
No one likes to make mistakes. I would bet the last thing in the world you want to do is make a mistake. At the same time I’ll also bet that you make mistakes. In fact, I would say you probably make mistakes on a fairly regular basis. Today’s video is all about the secrets of mistakes and why they might be the best customer retention tool you’ll ever get. Transcript You know, no one likes to make mistakes, and I would bet the … [Read more...]
