I’ve recently been reading Islands of Profits in a Sea of Red Ink by Jonathan Byrnes …. The premise of the book is that we leave tons of profit on the table because we don’t pay attention and focus on what drives profitability from our clients. It’s a pretty complicated book but the simplified version is you need to track the profitability of both your customers and product lines you have. Doing so will allow you to focus on the customers who … [Read more...]