No one ever tells me the truth. If that sounds like something you might say to yourself, you’re in for a treat. This week’s video is all about why that’s true.
No one ever tells me the truth. If that sounds like something you might say to yourself, you’re in for a treat. This week’s video is all about why that’s true or not true.
I know you want to have a company where there are where there’s high trust and fast movement towards completed projects. You know, for that to happen, you need all of your employees to tell you the truth, even when it’s uncomfortable to do so.
The problem is your employees and for that matter, most people don’t tell you what they really think. This tires you out, because you’re always trying to figure out what other people are really thinking, and don’t get great information.
You wouldn’t even be saying to yourself, it’s not fair that I’m being open and others just don’t tell me what they think. You know, I know it’s really frustrating when your people don’t share their honest opinion with you, but there are things that you can do to change that. I know about this because I had this problem for years while it was being manager, until I figured out how to deal with this issue, and it started with me.
So here are some things that you can do to help get honest feedback, from those around you.
- Number one, and this is the important thing, is that you want to start by looking in the mirror, and see what you do to cause this behavior from those around you. You know, when I was a young business person in my late 20’s and early 30’s, I would always blame others or justify, why things weren’t my fault. It’s no wonder that nobody told me the truth because frankly, when something did go wrong and I should have taken responsibility for it, I didn’t. And when other things went wrong, I didn’t look at the system, I looked at the person and yelled at them, and we called them idiots. Is there any reason that they didn’t tell me what they were really thinking?
- Number two, work on having a system for handling mistakes, where your people don’t feel like they’re being blamed. Now, nobody wants a mistake. Nobody wants to bring the mistake out in the open, and they especially don’t want to bring the mistake out in the open, unless they feel safe. If they don’t feel safe, they’re not telling the truth no matter what you want, they’re only going to try to figure out what you want to hear, and they’re going to tell you that.
- Number three, and this is important. If you don’t feel like people are telling you the truth, you have to keep asking about that. You have to give them permission, to tell you the truth, and you have to assure them, that nothing bad is going to happen, if they tell you something you don’t want to hear. Now, this is really important, especially it was important for me. You cannot lose your temper, or become frustrated in public when someone’s telling you the truth about the way things are going wrong. The best thing to do is saying isn’t that interesting? And what would you do if you had to solve this problem? You’re making this new a conversation where people are feeling safe. It is really important to do that.
You know, not getting honest feedback is a really frustrating activity. When you don’t get good information and you have poor information will flow through your company, and it always takes too long for things to get done. That’s what happens when people aren’t being honest with you, you got to figure out what’s going on. You got to take several extra steps. But when people feel safe, and they tell you the truth, you can move really fast at getting to the root of what needs to be done, and then do it.
You know, on the other hand, when you start hearing honest feedback, it’s gonna make me things move much more smoothly. You’ll feel better about the people you work with, and your company will start to hum along like a smoothly tuned machine.
Isn’t that something you want? So the choice is yours. Work on getting great communication or running at a less than full capacity. Taking the time to do the work on better communication, is going to pay off.
You know, I hope you take the steps to have people start telling you the truth. If you’re interested, I would love to have a conversation with you about this topic.
If you’re not ready for that, then DOWNLOAD our Free eBook on Relationships & Roles. You’ll find some really useful information for where you should focus your attention, depending on how you spend your time at your business.
Oh, and while you’re at it, why don’t you scroll down and leave a comment below about what you think, about having great communication and letting people tell you the truth.
So this is Josh Patrick, you’re at the sustainable business. Thanks a lot for stopping by. I hope to see you back here really soon.